National Alliance Designations

The National Alliance practical risk management and insurance courses are taught by active insurance practitioners, include policies and forms currently used in the field, and guide you through real-world scenarios to give you a deep understanding of what your clients are facing today. The knowledge and skills you develop in any one of our courses or designation programs can be put to use immediately and make your career soar.

Certified Insurance Counselor (CIC)

Certified Insurance Counselors (CIC) are recognized for their expertise and commitment to the industry.

The Certified Insurance Counselor program is nationally recognized and highly respected insurance professional designation for agency owners, producers, agents, CSR’s, brokers, and insurance company personnel.

This designation is recommended for:

    • Licensed agents, brokers, and adjusters
    • Insurance professionals with at least two years of full-time insurance or risk management experience
    • Full-time insurance faculty members who have taught for at least two years at an accredited college or university

Earning the Designation

You must successfully complete five CIC courses and pass five exams within five calendar years. To earn the designation, participants must score 70% or better on the two-hour, essay style exam.

Certified Insurance Service Representative (CISR)

The Certified Insurance Service Representative (CISR) designation empowers outstanding individuals to provide exceptional account management and customer service.

The Certified Insurance Service Representative Program is a nationally recognized and highly respected insurance designation for insurance customer representatives dedicated to superior customer service and client relationships. Earners of the CISR designation are recognized for their well-rounded knowledge of the insurance industry. CISRs possess a working knowledge of commercial and personal lines coverages, exposures, and technical information, as well as risk management concepts and high-level guidelines for how to successfully run an insurance agency. CISRs raise the standard for providing expert customer service across the insurance and risk management industry

 

Earning the Designation

You must successfully complete five CISR courses and pass five exams within three calendar years. To earn the designation, participants must score 70% or better on the one-hour, 50 question multiple choice exam.

Completing the CISR and CIC courses allowed for me to learn more about other parts of the insurance industry that I don’t work with every day. Taking these courses helped me gain perspective and identify gaps in some insurance policies and how to best fill that void for my clients. One of my favorite parts of the program is the open forum and hearing from other experienced agents who are able to give real life examples for me to learn or to use when speaking to my own clients. I highly recommend these classes to anyone starting out in the insurance industry or for anyone who is looking to broaden their insurance knowledge.

Jennifer Johnson, CISR, CIC, CMIP®

North Risk Partners

Alina Saleem

Alina Saleem

Education & Member Service Professional

p: 763.235.6474

Designations, Education, Social Media, and Webinars

Amy Rau

Amy Rau

Membership & Education Director

p: 763.235.6471

Designations, Education, Events, Membership, and Webinars